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Contact

Booking Conditions

 

TERMS & CONDITIONS FOR ADVENTURE HOLIDAYS
 
PLEASE READ CAREFULLY: Nordic Experts LTD accepts bookings subject to the following conditions:
 
1.YOUR HOLIDAY CONTRACT
The contract is between the Company and the client, being any person travelling or intending to travel on a tour operated by the Company. The contract, including all matters arising from it, is subject to Greek law and the exclusive jurisdiction of the Greek Courts.
 
2.TO SECURE YOUR BOOKING
To secure a booking the Company requires a completed booking form and the necessary deposit or full payment for travel within 30 days, if not mentioned otherwise. Clients booking by telephone, on the website, by e-mail or facsimile will be deemed to have signed the Declaration on the booking form and agreed to the following four conditions:
 
a) they have read and accepted our Booking Conditions and general information
pages contained in our brochure and on our website.
b) they appreciate, on behalf of all the people included in their booking, the risks involved in adventure travel.
c) they or anyone else on their booking does not suffer (or has ever suffered) from any pre-existing medical condition which may prevent them from actively participating in the tour.
d) the person signing, or being deemed to sign, the attached booking form (which incorporates these terms) warrants that he/she has full authority to do so on behalf of all persons whose names appear thereon, and confirms that all such persons are fully aware of and accept these conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation invoice.
 
3. PAYMENT FOR YOUR HOLIDAY
The balance of all moneys due, including any surcharges, must be paid to the Company not later than 30 days before departure. In the case of non-payment of the balance by the due date the Company may treat the booking as cancelled by the client. Moneys paid acting on behalf of the Company for tours operated by the Company are held for the client until the client receives written confirmation of the acceptance of a booking. Thereafter, these and any other moneys are held by the Company.
 
4. PASSPORTS,VISAS AND VACCINATIONS
Clients are responsible for arranging, and must be in possession of, a valid passport / id and any visas and vaccination certificates required for the whole of their journey. Information about these matters or related items (climate, clothing, baggage, personal gear etc) is given in good faith but without responsibility on the part of the Company.
 
5. LIABILITY INSURANCE
Limited insurance is held by the operator. The client acknowledges and accepts that there may be no policy covering the Company’s liability to its clients for death, injury, damage or loss occurring anywhere in the world. The client also specifically acknowledges that with respect to passenger accident liability cover this cover may be very limited or may not exist at all. The client acknowledges that the company has taken reasonable steps in safeguarding its liability. Although the Company does hold various insurances this booking condition states that the client must assume he/she is not covered by any Company insurance policy, including all liability insurance, for death, injury, damage or any other loss.
 
6. OUR RESPONSIBILITY FOR YOUR HOLIDAY
Clients bookings are accepted on the understanding that they appreciate the possible risks inherent in adventure travel and that they undertake the tours, treks or expeditions featured in our programs at their own volition. Due to political and cultural differences, as well as generally tougher physical conditions, travel to many areas of the world involves risks other than those we take in our daily lives. The Company and the tour operators it works with place extreme importance on the safety of clients. It is important, however, that clients realize that they are responsible for making themselves aware (through State Department advisories, Government Tourist Offices and other sources of information) of the risks involved, and are responsible for making their decisions accordingly. No refund will be made for any unused services which are included in the price. The Company shall not be liable for any delays, deviations or missions from any tour caused by circumstances beyond its reasonable control, nor for any direct or indirect consequences thereto. The Company shall not be liable to compensate clients for associated expenses incurred as a result of their booking. The Company only acts as agent for the owners, contractors, suppliers of transportation and local operators/agents, and/or other related travel services provided and assumes no liability or responsibility for additional expenses howsoever caused arising directly or indirectly from the actions or omissions of such independent parties, accidents, loss or damage to person or property, delays, transport failures, strikes, war, force majeure, Acts of God etc, over which it has no control. Arrangements so made by the Company will be subject to any special terms imposed by the supplier of these services. The Company accepts no liability for any action or activity undertaken by the client arranged independently of the Company while on tour. The Company accepts no liability for any circumstance arising pursuant to the agreement constituted by acceptance of these conditions by the client save:
 
a) where such circumstance derives directly from a failure by the Company to use due diligence in the selection of persons for whom it acts as agent; or
b) for negligence on the part of its employees causing death or personal injury; or
c) to the extent of recovery by the client under the insurance cover effected pursuant to these conditions.
 
7. AIRLINES
Airlines featured are not responsible for any acts or omissions of any supplier of transportation or accommodations other than the airline itself, and accordingly, airlines are not liable in respect of either person or property for any loss, damage, injury, accident, delay or irregularity, however occasioned, sustained or suffered in or during any package, journey, trip or tour other than while on the airline. International airlines are subject to international air conventions limiting their liability, the limitations of liability are contained on the reverse side of airline tickets and form part of the terms and conditions of any package.